Blog Post

Explaining the Different Types of Water Damage: Category Two

Many DIYers might think the only step to remedying water damage is to "dry it out," but there are crucial steps professionals take before making decisions. For example, when evaluating the severity of the situation and determining how to fix it, it's necessary to identify the types of water involved.

There are three primary types of water damage: clean water, grey water, and black water. This article explains what you need to know about grey – also known as category two – water damage. In fact, clean water out of one’s faucet can and does graduate to the next level of contamination after just 72 hours. Moreover, it is considered “sewer” water after just 120 hours (5 days)! Act promptly and the damage can be stopped.

What is Category Two Water?

If you think about water in terms of 'drinkability,' grey, or category two, water presents some cause for concern. This type of water is contaminated, discolored, and likely contains various strains of bacteria, etc. The often greyish color and the contaminants result from water coming in contact with floor coverings, concrete, subflooring, etc. that have accumulated such things as dirt, pet urine and dust over time.

In addition to runoff from flooring, category two water may also include pollutants from:

• Dishwasher or washing machine overflow
• Toilet bowl overflow (not beyond the trap)
• Hydrostatic pressure seepage, which typically occurs in basements in this region.

The bottom line? Grey water may not present a dire immediate threat to you and your family's health, but extended periods of exposure create an unsafe situation.

Why Can't You Just Dry It Out?

When it comes to water damage, homeowners think all they need to D-I-Y is D-R-Y. Unfortunately, the remedy requires techniques and tools beyond large fans found at big-box stores and shop vacs if category two water is involved.

When treating grey water damage, 1st Call Disaster Services performs several steps to ensure the damaged spaces are safe to live in after the water has dried up AND during the process. After we remove the liquid, we will thoroughly clean and sanitize the affected areas to kill harmful bacteria and the like. In addition, we apply antimicrobial treatments to inhibit mold growth on the surfaces in your home as the drying takes place. After completing the restoration process, our team will provide detailed documentation to help you with insurance claims.

1st Call Disaster Services Helps Restore Your Property Following Water Damage

While DIY solutions may seem like the most affordable way to handle the situation, this approach can cost you significantly more in the long run. The 1st Call Disaster Services experts have the experience, technology, and techniques to repair water-damaged areas quickly and effectively. AND if caught soon enough, limited removal of expensive building materials may be avoided altogether but certainly minimized.

If you've experienced water damage of ANY kind for your COMMERCIAL or RESIDENTIAL property and need immediate help, call our 24/7 response line at  (812) 220-3385 . Take the proper precautions by reviewing our list of Water Emergency To-Dos and minimize the damage as much as possible.