Full-Service
When catastrophe strikes, the emotional impact can be overwhelming. At 1st Call Disaster Services, we understand how stressful and challenging this can be, so we are dedicated to restoring your peace of mind as we rebuild your property.
Our licensed and insured team excels in every aspect of damage mitigation, including roof repair and mold remediation. We ensure a swift recovery process by using the latest restoration techniques and procedures.
Contact us today for the most comprehensive restoration services in Covington, Erlanger, Florence, Fort Thomas, Independence, Newport, and nearby areas in Northern Kentucky and Cincinnati, OH.
When roof damage disrupts your life, you can rely on our 24-hour response team to act quickly and restore your property's integrity. Our experts use industry-proven techniques to ensure that any structural damage is addressed with professional care. Plus, we stand behind our work with one-year warranties to give you peace of mind that your property is protected for the long term.
Our team uses advanced water extraction methods, drying technologies, and professional mold testing to effectively address water damage. From initial mitigation to detailed remediation, we can handle all stages of water damage restoration to ensure your property is back to normal as soon as possible.
With certified project team leaders, we manage fire and smoke damage restoration from start to finish. Our team is trained in removing smoke odor and cleaning all affected areas impacted by fire, heat, or soot to protect your health and home.
We provide a wide variety of disaster restoration services throughout the Greater Cincinnati and Florence Area
24/7 Emergency Service
Our emergency response team is available around the clock, and ready to dispatch within two hours or less to provide essential disaster relief. Whether it’s water damage, fire, or storm-related issues, we act fast to mitigate damage and control the situation before it gets worse.
IICRC Certified Firm
We commit to the latest mitigation technologies and industry procedures to save and restore your property efficiently.
Insurance Claims Assistance
We work closely with insurance companies to simplify the claims process for you.
Fast Dispatch for Commercial Properties
For businesses, downtime can be costly. Our swift action gets your operations back on track as quickly as possible.
Full Team of Skilled Tradespeople and Technicians
We employ a full team of tradespeople across various specialties, from carpenters to electricians, to provide seamless restoration services from start to finish.
Facilities Recovery Division
We have a special division dedicated to helping businesses—from disaster planning to project management—to keep operations running smoothly.
Property damage is disastrous and emotionally unsettling. At 1st Call Disaster Services, our commitment is to help you regain your sense of security while we rebuild your surroundings.
We are licensed and insured, specializing in all areas of property damage mitigation. We promise to do whatever it takes to help you get your life back in order as quickly as possible!
Contact us today to restore your property and bring peace back to your life.
Schedule ServicesWe serve a two-hour circle around downtown Cincinnati!
Disaster restoration is the process of cleaning, repairing, and restoring properties after incidents like floods, fires, storms, or other disasters. Our goal is to return your home to its pre-damage condition as quickly and safely as possible.
The time it takes to repair a roof depends on the extent of the damage. Minor repairs can take a day, while larger or more complex repairs could take several days. We’ll assess your roof and give you a clear timeline before starting the work.
Water damage restoration can take anywhere from a few days to a couple of weeks, depending on the severity of the damage. At 1st Call Disaster Services, we make sure everything is thoroughly dried out and repaired to avoid future issues like mold before finishing any project.
Fire damage restoration involves cleaning up and repairing your property after a fire. Our comprehensive fire damage restoration service includes removing smoke and soot, repairing structural damage, cleaning salvageable items, and ensuring your home is safe again.
Yes, roof restoration is worth it. It can extend the life of your roof, improve its appearance, and fix issues like leaks. It’s also more cost-effective than a full roof replacement, so it’s a practical choice for maintaining your home without the hefty price tag of a new roof.
Moreover, many insurance policies cover roof restoration caused by events such as storm damage. Therefore, it’s a good idea to check with your insurance provider to potentially reduce your out-of-pocket expenses.
Our roof restoration service involves cleaning the roof, repairing any damaged areas, applying protective coatings, and resealing the surface to protect against further wear and tear.
You should replace a roof if it’s nearing the end of its lifespan (typically 20-30 years for asphalt shingles), has significant damage, or if repairs are no longer cost-effective. Regular inspections by professionals such as 1st Call Disaster Services will help you determine when it’s time for a replacement.
Mold remediation involves identifying and fixing the moisture source, isolating the affected area, removing contaminated materials, and thoroughly cleaning and disinfecting the space. Afterward, we’ll ensure the area is dry to prevent mold from coming back.
Yes, mold remediation works when done properly by professionals such as our certified mold specialists. Mold remediation removes mold and prevents it from returning by addressing the underlying cause of the mold, like moisture or humidity.
After installing a new roof, check for consistent shingle alignment, ensure there’s no debris left behind, and make sure that all flashings are properly sealed. You’ll also want to ensure the gutters are attached and clear of blockages.
Replacing a roof typically takes one to three days, depending on the size of the roof, weather conditions, and any unexpected issues that may arise during the project.
Hail damage can vary, but if there are significant dents, cracks, or granule loss on your shingles, you might need a roof replacement. We can inspect your roof to help determine the extent of the damage and guide you on the best course of action.
While we handle the cleaning, it’s best to give us space to work efficiently. You can leave the premises if necessary, but we’ll make sure to keep you updated on progress and let you know when it’s safe to return.
In many cases, homeowner's insurance may cover suicide cleanup, but it depends on the policy. We recommend checking with your insurance provider to understand your specific coverage.
Property damage coverage typically includes repair or replacement of your home and its contents after incidents like storms, fire, water damage, or vandalism. The extent of coverage will depend on your specific insurance policy.
1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.