Roofing & Emergency Restoration Services in Cincinnati, Florence, and Surrounding Areas
When Every Minute Matters.
Locally owned. 30-minute response across the Cincinnati Tri-State. We handle the damage and the insurance claim, so you can get back to normal.
19+
Years in Business
16,000+
Properties Restored
30 min.
Average Response
24/7
Emergency Service
Why Choose 1st Call
The first call that actually solves the problem.
Credentialed, insured, and built to respond — here's what sets us apart.
Locally Owned & Operated
Roots in the Cincinnati Tri-State for 19+ years — your neighbors, not a call center.
Certified Roofing Contractors
GAF certified, IKO certified, and Owens Corning preferred roofing partner with extended manufacturer warranties.
NKY Chamber Emerging 30
Recognized in 2012 among the region's fastest-growing companies.
30-Minute Response
Emergency crews dispatched fast, day or night, 365 days a year.
EPA Lead-Safe Certified
Certified firm trained to protect your family during restoration.
Best of Cincinnati 2025
Awarded Best Fire Damage Restoration Service by Expertise.com.
Insurance Claim Assistance
We document, communicate, and bill directly with your carrier.
IICRC Certified Technicians
Industry-standard credentials for water, fire, and mold restoration.
Financing Available
Flexible payment options so urgent repairs don't have to wait.
What We Do
Full-service restoration for homes and commercial properties.
Water Damage Restoration
Extraction, drying, and structural repair after leaks, floods, and burst pipes.
Fire Damage Restoration
Soot, smoke, and structural recovery from kitchen, electrical, and structure fires.
Mold Remediation
Safe containment, removal, and prevention by IICRC-certified technicians.
Storm Damage Restoration
Wind, hail, and water emergency repairs — tarping, board-up, full rebuild.
Biohazard Cleanup
Discreet, OSHA-compliant cleanup with trauma-informed, certified crews.
Commerical Restoration
Minimize downtime with priority response for property managers and owners.
Certified Roofing Services
Roofing built to outlast the next storm.
From a missing shingle to a full replacement, our roofing crews deliver craftsmanship backed by manufacturer warranties — and we'll handle the insurance paperwork from start to finish.
- Full roof replacement & new installation
- Roof repair from hail, wind, & storm damage
- Owens Corning Preferred Contractor warranties
- Free inspections with insurance documentation
How It Works
A clear path from emergency to fully restored.
Call Us 24/7
Speak with a local dispatcher in minutes - not voicemail.
Free Assessment
Certified techs document damage and coordinate with your insurer.
Rapid Restoration
We mitigate, repair, and rebuild with manufacturer-backed materials.
Back to Normal
Final walkthrough, warranty, and a property that feels like home.
Real People. Real Response.
Your neighbors, on call when disaster hits.
1st Call Disaster Services was built on a simple promise: answer the phone, show up fast, and treat every home like our own. Nearly two decades later, we're still locally owned and operated — with women in leadership, certified crews, and a reputation our neighbors trust.
When you call, you reach someone who lives here, works here, and knows exactly what it takes to make your property whole again.
30 min Response
24/7 Availability
100% Local
Neighbors Speak
Trusted across the Cincinnati Tri-State for nearly two decades.
"1st Call Disaster Services arrived promptly, after business hours, to address our flooded basement. They stayed until late night to make sure the situation was stabilized. Excellent Customer Service."
"Prompt service, listened to customer concerns questions and good communication. I felt the technician was trustworthy, polite and professional."
"1st Call Disaster Services was very professional and let me know what was going on every step of the way and called when they said they were going to call to set up re-checks."
Learn from the Experts
Instructional videos to protect your home & family.
Free educational content from our IICRC-certified team. Knowledge is your first line of defense.
Change Washer Water Hose - Part 1
Part 1 of "How to change your clothes washer's water hose."
Change Washer Water Hose - Part 2
Part 2 of "How to change your clothes washer's water hose."
Main Water Shut Off
How to shut off your main water supply
How To Install a Faucet Insulator to Prevent Frozen Pipes This Winter...
Learn More... https://1stcalldisasterservices.com/frozen-pipes-how-to-prevent-it-from-happening-and-what-to-do-if-it-does/1st Call Disaster Services...
Have a specific question?
Our team is happy to walk you through any restoration concern.
Where We Work
Serving the Cincinnati Tri-State, 24/7.
Two locations, one promise — on-site in 30 minutes or less across Northern Kentucky, Greater Cincinnati, and Southeast Indiana.
Florence, KY
Headquartered here since day one – fastest response across Boone County.
- Alexandria
- Aurora, IN
- Bellevue
- Burlington
- Covington
- Dayton
- Dry Ridge
- Edgewood
- Erlanger
- Florence
- Fort Thomas
- Hebron
- Independence
- Lawrenceburg, IN
- Ludlow
- Newport
- Oakbrook
- Park Hills
- Petersburg
- Rising Sun, IN
- Taylor Mill
- Union
- Walton
- West Harrison, IN
- Williamstown
Cincinnati, OH
Crews dispatched across Hamilton County and the West Side suburbs.
- Addyston
- Amelia
- Blue Ash
- Cincinnati
- Cleves
- Fairfield
- Hamilton
- Harrison
- Kings Mills
- Loveland
- Mason
- Miamitown
- Middletown
- Mount Saint Joseph
- North Bend
- South Lebanon
- West Chester
Don't see your town? We probably serve it – call us and we'll confirm in seconds.
From the Blog
Tips, guides, and news from our crews.
Get an Estimate
Tell us what happened. We'll handle the rest.
Submit the form and a local dispatcher will respond within a few hours, or call now for immediate 24/7 emergency service.
(859) 765-7744Emergency roofing and restoration when every minute matters.
Call now to speak with a local dispatcher or request an estimate, and we'll be in touch.