1st Call Disaster Services Remains Open! Don't Wait to Call for Services.

Full-Service Damage Restoration in the Greater Cincinnati Tri-State Area

Making Wrong Things Right

Property disaster is disastrous and emotionally unsettling. At 1st Call Disaster Services, our commitment is to help you regain your sense of security while we rebuild your surroundings. We are licensed and insured, specializing in all areas of property damage mitigation. Our promise is to do whatever it takes to help you get your life back in order as quickly as possible!

Call us today for the best restoration company in Covington, Erlanger, Florence, Fort Thomas, Independence, Newport, and the areas in and around Northern Kentucky and Cincinnati, OH.

  • Fast Response to Any Disaster
  • Help With Insurance Claims
  • Over 30 Years Experience
  • Efficient & Exemplary Service
Damage and Disaster Restoration Company in Covington, Erlanger, Florence, Fort Thomas, Independence, Newport, and the areas in and around Northern Kentucky and Cincinnati, OH

Customer Reviews

We are proud to consistently receive great feedback from satisfied clients.

How Can We Help?

We provide a wide variety of disaster restoration services throughout the Greater Cincinnati Tri-State Area.

For Your Home

24/7 Emergency Service

We're available around the clock and provide a two-hour (or less) response time to our entire service area.

IICRC Certified Firm

We are committed to utilizing the latest mitigation technology and procedures to save and restore property.

Insurance Claims Assistance

Insurance companies love working with us because of our advanced documentation methods and open communication.

For Your Business

Fast Dispatch

When your commercial property is damaged, it can halt your operation. We work quickly to get you back to business.

Full Team of Trades and Technicians

1st Call employs a full team of all tradespeople necessary to handle any job from start-to-finish.

Facilities Recovery Division

We have a special division dedicated to helping businesses – from disaster planning to project management.

Proudly Serving the Greater Cincinnati Tri-State Area

1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.

  • Alexandria, KY
  • Bellevue, KY
  • Cincinnati, OH
  • Covington, KY
  • Dayton, KY
  • Edgewood, KY
  • Elizabethtown, KY
  • Erlanger, KY
  • Florence, KY
  • Fort Thomas, KY
  • Frankfort, KY
  • Independence, KY
  • Lexington, KY
  • Louisville, KY
  • Madison, IN
  • Newport, KY
  • Oakbrook, KY
  • Owensboro, KY
  • Union, KY
  • Walton, KY

We serve a two-hour circle around downtown Cincinnati!

1st Call Disaster Services Service Area Map

The Latest News

Trust the property damage experts for advice and tips.

Guarding Your Home Against Winter-Related Damage

Tips and Trends
Nov 12, 2020

Homeowners, wishing to guard against any damage that the winter season might cause, can take some simple steps to prevent water damage. Frozen or Bur...

Can You Smell a Sewer Odor in Your Home or Business? See Suggestions On Eliminating that Smell From Your Property

Tips and Trends
May 28, 2019

If your home begins smelling like sewer, you have a problem you can't ignore. When plumbing systems malfunction or are installed incorrectly, it c...

After Wind Damage, Your Insurance Company Requires That You Fix the Situation as Quickly As Possible to Prevent Further Damage!

Storm Damage Restoration
Apr 03, 2019

National Severe Storms Laboratory says thunderstorm winds account for half of all severe damage reports in the lower 48. When these gusty winds are ar...

Fire Damage Tips – Your Role and What to Expect From Your Fire Department, Insurance Adjuster, and Restoration Company After a Fire

Fire Damage Tips
Apr 03, 2019

One of the most stressful situations that people could ever go through is a home fire. The stress and disappointment from losing a home and possession...