1st Call Disaster Services Remains Open! Don't Wait to Call for Services. (859) 795-5775

Damage Restoration Company in the Cincinnati Area

Making Wrong Things Right

Property disaster is disastrous and emotionally unsettling. At 1st Call Disaster Services, our commitment is to help you regain your sense of security while we rebuild your surroundings. We are licensed and insured, specializing in all areas of property damage mitigation. Our promise is to do whatever it takes to help you get your life back in order as quickly as possible!

Call us today for restoration company Covington KY, Erlanger KY, Florence KY, Fort thomas KY, Independence KY, Newport KY, and the areas in and around Cincinnati, OH.

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Water damage restoratoin in the tri-state area
fire damage restoration in the tri-state area
roof damage repair in the tri-state area
reconstruction or new construction in the tri-state area
Mold remediation and repair in the tri-state area
asbestos damage in the tri-state area
biohazard remediation in the tri-state area
racoon damage and repair in the tri-state area

We are an emergency damage restoration company around the tri-state area.

Commercial Water Damage
Residential Water Damage
Commercial Water Damage
Storm & Water Damage
Commercial Water Damage
Mold Damage
Residential Water Damage
3 Time Water Damage
Snow Testimonial
Residential Water Damage

Featured Projects

When a 5 Star Restaurant in Downtown Cincinnati Has a Fire, They Know to Call 1st Call Disaster Services To Get Them Back Open ASAP!

When a 5 Star Restaurant in Downtown Cincinnati Has a Fire, They Know to Call 1st Call Disaster Services To Get Them Back Open ASAP!

The Situation On December 2, 2016, there was a fire at Boca 5 Star Restaurant on 114 E 6th Street, Cincinnati, Ohio. Our Role 1st Call Disaster Services was called to the scene to provide emergency services for water damage, cleaning, and smoke odor removal due...

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What’s Included In Your Homeowners Insurance Policy? Are You Covered for Wind, Water, and Fire Damage? See This Video…

What’s Included In Your Homeowners Insurance Policy? Are You Covered for Wind, Water, and Fire Damage? See This Video…

Most people don’t read through their insurance policies thoroughly until they have had a crisis. Even then, who knows where to look for the coverage limits, endorsements and the like in the midst of all the legalese which would petrifies the average person! After all,...

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Water Damage Tips – How to Fix Water Damaged Insulation

Water Damage Tips – How to Fix Water Damaged Insulation

WET INSULATION – NOW WHAT? So many questions float around about what to do with water-damaged insulation? Water-damaged insulation is a breeding ground for mold which can be a health hazard to you and your family. Ways to Detect Water Damaged Insulation A light.
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Tips, Trends, & News

Guarding Your Home Against Winter-Related Damage

Guarding Your Home Against Winter-Related Damage

The winter season creates many opportunities for property damage, but here are some simple steps homeowners can take to prevent it.

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Can You Smell a Sewer Odor in Your Home or Business? See Suggestions On Eliminating that Smell From Your Property

Can You Smell a Sewer Odor in Your Home or Business? See Suggestions On Eliminating that Smell From Your Property

If your home begins smelling like sewer, you have a problem you can’t ignore. When plumbing systems malfunction or are installed incorrectly, it can cause sewer odors in your home. Different problems such as damaged seals around the toilet or improper installation of...
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After Wind Damage, Your Insurance Company Requires That You Fix the Situation as Quickly As Possible to Prevent Further Damage!

After Wind Damage, Your Insurance Company Requires That You Fix the Situation as Quickly As Possible to Prevent Further Damage!

National Severe Storms Laboratory says thunderstorm winds account for half of all severe damage reports in the lower 48. When these gusty winds are around, homeowners lose shingles, lawn furniture goes flying (which can cause all kinds of damage), and even trees can...
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1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.

We serve a two-hour circle around downtown Cincinnati!

1st Call Service Area

1st Call Service Area

Frequently Asked Questions

With over 30 years of experience in the industry, 1st Call Disaster Services is the trusted name in restoration in Florence, KY,.  Our IICRC certified technicians follow industry standard procedures for quality you can count on.  We offer 24-hour emergency service and can work directly with your insurance provider to make the process as easy as possible for you.

Insurance coverage is very situationally dependent.  Each policy from each different company will have different levels and types of coverage.  The best way to know if your damage is covered is to keep a copy of your policy on hand and call your agent directly with any questions you might have.

As a homeowner, seeing your home damaged is extremely stressful and it’s difficult to know the right course of action.  Will trying to clean up on your own help or just make things worse? No matter what kind of damage you’ve incurred, the very first thing you should do is take photographs as long as the area is safe for you to be in.  If you have water damage, the best thing to do is extract as much standing water as you possibly can while you wait for help.  If you have fans, set them to start drying things as much as possible.  They won’t be enough to completely dry the area, but they can help to minimize the chance of secondary damages.  In the event of mold or fire, it’s best to just leave the damage alone until a professional can address it.  Disturbed mold can disperse spores throughout the home and fire damages can be made worse if improper cleaning techniques are used. 

The length of time for proper restoration to occur is dependent on the type and size of the damage.  A typical water damage usually takes 5-7 days for drying and removal of any unsalvageable materials.  Mold remediation can take anywhere from a few hours to several days depending on the extent of the damage.  Fires cause the most extensive damage and can take weeks for restoration to be completed.  Keep in mind, these are all estimates and they’re only for the restoration portion of the job.  The rebuilding portion of the job, where everything is put back into place, has its own separate process and timeline. 

Most homeowner’s policies cover most water damages, but not all water damages are created equal.  There can be a lot of exceptions to coverage depending on the intricacies of your policy.  This is why it’s a good idea to be familiar with your policy and call your agent right away when a damage occurs.

A good portion of water damage can be prevented by proper household maintenance.  Routine plumbing maintenance as well as sump pump and appliance maintenance are effective ways to avoid preventable damages.  If you live in a cold climate, preparing your home for the winter can also help avoid damage.  Finally, it’s a good idea to regularly check the exterior of your home, particularly your roof, for damage to ensure water isn’t unexpectedly leaking into your home.