Premier Water Removal in Covington, KY

Our priority is your satisfaction.

1st Call Disaster Services is Covington, KY's local water damage restoration expert and trusted 24-hour water removal service. Our trained crew knows how to proceed with the efficiency, professionalism, and know-how that have made our company a top choice for water damage restoration.

  • Insurance Claims Assistance
  • Family Owned and Operated
  • 24/7 Emergency Help
  • Professional, Expert Care for Water Damage
Water Removal in Covington, KY

Covington, KY Water Removal Experts

The Company You Can Count On

Don't wait for office hours to call 1st Call Disaster Services. We will answer your call 24/7 to respond to your water removal needs. Our IICRC-certified technicians are available by calling (812) 220-3385.

Water Removal Services in Covington, KY

1st Call Disaster Services specializes in advanced drying and dehumidification techniques using our surgical approach, which helps in water damage to carpets, floors, and walls. This system eliminates dangerous mold and pathogen growth, thus saving property owners and insurance companies valuable time and money.

Reasons to Call 1st Call Disaster Services for Water Removal

  • Free Estimates in 24 Hours
  • At Your Door in 60 Minutes or Less
  • IICRC-Certified Technicians
  • Direct Billing to Your Insurance
Water Removal in Covington, KY

Flood Damage Mitigation and Repair

Because basements are the lowest point in a home, they tend to be the first area to experience water intrusion when there is flooding. The specially trained and certified crew at 1st Call Disaster Services is ready 24/7 with a rapid response to restore you home as quickly as possible. In addition to causing structural damage, flood waters present a unique safety issue as they're considered Category 3 or "black water" which means they contain unsafe contaminants and health hazards. When we get on the scene we will evaluate the extent of the damage, remove the flood waters quickly and efficiently, and clean and decontaminate the area to keep you, your family, and your home safe. A flooded basement is one of the most destructive and emotionally taxing events a homeowner can experience, but our caring staff of professional water removal professionals is always ready to help you and your family. Call us at (812) 220-3385 for all of your flood damage restoration needs in Covington, KY.

Sewage Leak Cleanup

Whether the source is a clogged drain, broken pipe, toilet overflow, or something else, no property owner wants to be faced with sewage damage. Not only is sewage water unsightly and smelly, it can be a huge hazard to your health. Offering total restoration services, our trained and certified crew at 1st Call is ready 24/7 to clean up your sewage damage and help restore your property back to pre-loss conditions. We will remove sewage and black water, sanitize and disinfect the area and completely dry the area to prepare it for repairs. Because sewage is considered a biohazard, it's imperative that you call a professional restoration and cleaning service as soon as possible. That's why 1st Call Disaster Services is always at the ready to service your emergency sewage damage needs in Covington, KY. When you call us, you can feel confident that your property is in safe hands. Call us, today, at (812) 220-3385.

Structural Drying and Dehumidification

Water extraction and removal on its own is not enough to remove all of the moisture from your home or business after you've experienced water damage. Water is pervasive and remaining moisture can hide behind the walls, inside the ceiling, under the flooring, and even inside your HVAC system where it can wreak havoc if not properly dried out. Our trained and certified technicians have the equipment necessary to detect this hidden water. We're ready to handle your structural drying emergency 24/7 and have the expertise to provide expert drying and dehumidification services with high-velocity air movers and dehumidifiers to remove moisture from the air and your structure. Your property is one of your greatest investments, and with so much at stake you can trust 1st Call Disaster Services to help you get things back to pre-loss conditions as soon as possible so that you can keep moving forward.

Free estimates, 24/7 emergency water damage restoration services. Call us now!

Call 1st Call now for 24/7 water removal services!

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Customer Reviews from Covington, KY

Frequently Asked Water Removal Questions

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders, like flood insurance or sump pump failure insurance.

Contacting 1st Call Disaster Services as well as your insurance adjuster at the same time is a good idea because the 1st Call will help make sure that not only will the water extraction and dry out be covered but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. 1st Call Disaster Services will be able to back up your insurance claim scope with the necessary technical documentation as well.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that still pose health risks and the potential for destructive microbial growth and mold while not containing biohazards or sewage. One of our certified water damage restoration technicians will help you sort through the property's contents to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your 1st Call team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, the next rainstorm will start the cycle all over again. A leaking pipe could cause buckling to your hardwood floor. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.

Certified Water Removal

  • 24/7 Emergency Service
  • IICRC Certified Firm
  • Fully Licensed, Bonded and Insured
  • Over 30 Years of Experience
  • Award-Winning Service
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24 Hour Emergency Water Removal Services in Covington, KY

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