Fire damage restoration includes smoke damage cleanup, odor removal, and soot removal. All of that needs to be handled by restoration professionals who know how to properly clean up and repair the damage without causing permanent harm to the structures or your belongings. That's where 1st Call Disaster Services comes in.
Using 1st Call was the best thing I did. Everything was handled from the moment I called them. Quick response, knowledgeable people and super service.
Smoke damage cleanup involves removing any materials or belongings affected by the smoke to deep clean remaining structures for a total clean involving HEPA-filter vacuuming and deodorization.
DIY soot removal can cause permanent damage. Professional fire damage restoration technicians will have the tools and chemicals necessary to gently clean away soot and save your drywall, cabinets, and other surfaces.
Smoke odors will travel well beyond the area directly affected by a fire, creating an uninhabitable living environment for those sensitive to allergens or odors in the area. With fogging equipment and ozone machines, 1st Call will completely remove smoke odors.
This process eliminates toxins from the environment and leaves your property clean and fresh as if the fire never happened.
The smell from even a small house fire can linger for weeks without professional care.
Soot, the greasy residue left behind from smoke, will etch and discolor surfaces. We have the equipment and products necessary to remove soot properly.
It's never a quick fix, though we've gathered together a multi-discipline team of contractors and technicians to work in tandem to complete the work as soon as possible. From structural repairs to sand/soda-blasting to odor removal to contents cleaning, our fire damage restoration crew begins as soon as the project scope is determined. We don't stop until the job is done and both you and the insurance company are satisfied with the results.
Most often, yes. You'll need to check your specific policy for the full scope of coverage, but in general, if a flame caused the damage, it's covered. Your best bet is to hire a professional restoration company, like 1st Call Disaster Services, to help you through the claims process. We know how to avoid some common missteps to make sure the entire loss is documented and covered. Many homeowners and insurance companies forget, for instance, to consider that your HVAC system will need to be cleaned of soot, and, since fires are extinguished using water, many areas of your home may need to be restored due to water damage even if they weren't directly affected by the fire.
Depending on the extent or location of the fire damage, some homeowners can move back in a few days or longer. The fire department will usually turn off electricity and gas to the property right away. Neither the gas nor the electricity will be restored until a building inspector says that it's safe to turn those utilities back on. If you experienced significant smoke damage and the home's occupants include elderly persons, young children, or those with chronic health conditions, you may be wise to stay until the smoke cleanup is complete. Contracting with a company experienced in fire damage restoration, like 1st Call Disaster Services, can often get you back home sooner because they'll have the resources to hire and manage the many tradespeople who will need to work together to make the home liveable again.
DIY soot removal is not recommended. Commercially available products can actually cause permanent damage to surfaces. Soot itself is primarily oil-based, but that residue also contains toxic, possibly biohazard contaminants.
Nearly all accidental fires are covered by a standard homeowner's insurance policy, including smoke/soot cleanup. Check for a policy section called "dwelling coverage." It provides coverage that ensures that you can dwell, or live, in the home. Smoke damage creates an uninhabitable living environment, and the cleanup and restoration required to make it livable again should be covered.
1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.
We serve a two-hour circle around downtown Cincinnati!