1st Call Disaster Services Remains Open! Don't Wait to Call for Services.

Residential Damage Restoration Services

Proudly serving Covington, Erlanger, Florence, Fort Thomas, Independence, Newport, and the areas in and around Northern Kentucky and Cincinnati, OH.

We're here for you. Give us a call at (859) 657-8090 any time, day or night.

Schedule An Appointment

Residential Damage Restoration Services

Proudly serving Covington, Erlanger, Florence, Fort Thomas, Independence, Newport, and the areas in and around Northern Kentucky and Cincinnati, OH.

We're here for you. Give us a call at (859) 657-8090 any time, day or night.

Schedule An Appointment
Water Damage Restoration in Florence, KY

Water Damage Restoration

Water damage can happen to anyone at any time. From floods to storms to faulty plumbing or appliances, unwanted water is one of the greatest threats to your property. A quick response is key to saving money and preventing costly water damage repair concerns. Take comfort in knowing whenever disaster strikes, 1st Call Disaster Services has the experience, technologies, techniques, and resources to help in water damage repair quickly.

Fire & Smoke Damage Restoration in Florence, KY

Fire & Smoke Damage Restoration

A fire can strike at any time, creating smoke, odor, and soot accumulation that can quickly render homes and businesses uninhabitable. We know how devastating fires can be. Our project team leaders are ready to respond and are fully certified to treat the effects of smoke, heat, and residue caused by fire.

Smoke & Soot Cleanup in Florence, KY

Smoke & Soot Cleanup

Fire damage restoration includes smoke damage cleanup, odor removal, and soot removal. All of that needs to be handled by restoration professionals who know how to properly clean up and repair the damage without causing permanent harm to the structures or your belongings. That's where 1st Call Disaster Services comes in.

Storm Damage Restoration in Florence, KY

Storm Damage Restoration

Heavy rain, strong winds, and hail wreak havoc on homes and businesses. That's why 1st Call Disaster Services should be your first call if you find your property damaged by Mother Nature. Our storm response team is standing by, 24/7, to provide expert, full-service storm damage restoration whenever you need us.

Mold Remediation in Florence, KY

Mold Remediation

Mold remediation in the Cincinnati / Northern Kentucky area is one of the most misunderstood maladies a home or business owner can face. Despite the fact mold has been around forever, it has only recently become the focal point of increased claims and litigation, as well as a degree of media sensationalism and consumer angst. You can be confident 1st Call Disaster Services is highly trained and experienced in mold remediation and removal.

Asbestos & Lead Removal in Florence, KY

Asbestos & Lead Removal

At 1st Call Disaster Services, we have come to recognize that occasionally, hazards exist in our homes and businesses that tend to be overlooked, ignored, or neglected. Most are unaware of or are uncertain as to how much these substances can negatively affect the health and well-being of a building's occupants. While these "silent hazards" have been effectively dealt with in many cases, many have not. Your health or the health of your children and loved ones may be at elevated and unnecessary risk!

Property Reconstruction in Florence, KY

Property Reconstruction

Disasters can strike your home or business at any moment, and 1st Call Disaster Services is here to help when you need it most. In addition to our damage restoration services, we also offer comprehensive reconstruction services for both residential and commercial properties. Our team will work with our internal staff and expert contractors to meet your reconstruction needs. 1st Call Disaster Services will repair and rebuild your property after major disasters caused by fire damage, water damage, and more.

Roof Damage Repair in Florence, KY

Roof Damage Repair

During storms, your roof can be damaged by winds that may tear, remove, or curl your shingles. Hail strikes could degrade your shingles from working properly in the future. When you've experienced roof damage to your home or business, rely on 1st Call's 24-hour response, proven techniques, and one-year warranties. Make 1st Call Disaster Services your first and best choice for competent, genuine, and professional mitigation and restoration services.

Raccoon Damage Repair in Florence, KY

Raccoon Damage Repair

Our proven cleaning techniques and professional staff make 1st Call Disaster Services your first and best choice for specialty cleaning services like raccoon removal. Call the 1st Call Disaster Services office (serving Northern Kentucky, Cincinnati, and Eastern Indiana) to put your loss behind you as quickly as possible.

Specialty Services in Florence, KY

Specialty Services

Property damage emergencies are always unpredictable and require a fast, dependable response. In addition to our exceptional service in response to water, mold, fire, and smoke damage emergencies, 1st Call Disaster Services offers specialty services for many property damage situations.

Certified Damage Restoration

  • 24/7 Emergency Service
  • IICRC Certified Firm
  • Fully Licensed, Bonded and Insured
  • Over 30 Years of Experience
  • Award-Winning Service
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Proudly Serving the Greater Cincinnati Tri-State Area

1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.

  • Alexandria, KY
  • Bellevue, KY
  • Cincinnati, OH
  • Covington, KY
  • Dayton, KY
  • Edgewood, KY
  • Elizabethtown, KY
  • Erlanger, KY
  • Florence, KY
  • Fort Thomas, KY
  • Frankfort, KY
  • Independence, KY
  • Lexington, KY
  • Louisville, KY
  • Madison, IN
  • Newport, KY
  • Oakbrook, KY
  • Owensboro, KY
  • Union, KY
  • Walton, KY

We serve a two-hour circle around downtown Cincinnati!

1st Call Disaster Services Service Area Map