Careers at 1st Call Disaster Services

We are an established, growing company with locations in Cincinnati, OH and Florence, KY looking to expand our teams.

1st Call Disaster Services provides emergency disaster mitigation and cleaning services, emphasizing maintaining the highest ethical and quality standards in the industry. Our staff is committed to serving the needs of our customers 24/7/365. We are an established, growing company with locations in Cincinnati, OH and Florence, KY looking to expand our teams.

Our Company Objectives

  • To help people develop and achieve their personal goals
  • To continually learn and strive for excellence
  • To be profitable and maintain a superior reputation among our peers, customers, clients, and employees
Now Hiring Graphic

At 1st Call Disaster Services, we consider professional growth to be a by-product of personal growth. We are searching for individuals who possess a warrior's drive, a sacrificial attitude, and a servant's heart. We believe that these components are critical to becoming a better human being and a larger contributor to society. If a job is all you need, please discontinue reading, but if you want more out of life and are willing to work for a greater good, then read on:

Job Description

In your role as Bookkeeper of 1st Call Disaster Services, you will have considerable responsibility to ensure that all things within your purview run smoothly, are consistently on time — and that nothing is forgotten. You will also have considerable responsibility to ensure company resources are protected and allocated where needed. Excellent performance is recognized, appreciated, and rewarded. You will provide leadership, constructive collaboration, and close working with other managers to ensure 1st Call Disaster Services continues to grow as a best-in-class, profitable and sustainable organization.

Skills and Duties

  • From time to time: answer phone and internet inquiries in real-time with a friendly, open, and professional demeanor (as needed backfill duty)
  • Deliver all relevant information from the outside to Division Heads in real-time – so that internal processes can commence promptly
  • Setup and manage new client files in Quickbooks (QB) throughout the claim process – ensuring successful completion of the project and final collection of invoices
  • Run credit card(s) or process checks for deductibles and/or self-payers.
  • Claim Process Intermediates
  • Send/manage invoices to insurance companies, property owners, or other appropriate parties, ensuring timely collection so that weekly cash flow objectives are met or exceeded
  • Manage and update our client software management tools — This would assure data is up-to-date and that we are in 100% compliance with operational procedures
  • Support Operations Manager with complete, up to date job financials
  • Generate job costs report weekly from client management software
  • Maintain and monitor work-in-progress and key performance indicators for key stakeholders (updated weekly)
  • Maintain and reconcile checking accounts
  • Reconcile and Audit credit card accounts to monitor the use of credit cards
  • Implement and maintain a Purchase Order System (POS)
  • Assure on-time payment of payables
  • Reconcile and Audit fuel card

Qualifications & Requirements

  • A love of multitasking in a fast-paced environment
  • Minimum of 3 years with QuickBooks (or equivalent)
  • MS EXCEL proficient
  • Excellent time management
  • Constructive leadership skills (can consistently, positively influence others)
  • Excellent communication skills (verbal, non-verbal, written, etc.)
  • Team player (works well with others, collaborative, flexible, adaptable to change, understands and meets the needs of others, etc.)
  • Pleasant, consistent, open, and friendly demeanor

Job Description

Before responding to this opportunity please understand that the applicant will be required to relocate to Northern Kentucky or within a 30-minute driving distance.

1st Call Disaster Services provides emergency disaster mitigation and cleaning services with an emphasis on maintaining the highest ethical and quality standards in the industry. Our staff is committed to serving the needs of our customers 24/7/365. We are an established, growing company with locations in Cincinnati, OH and Florence, KY looking to expand our teams.

We perform mitigation and clean up from such events as flooding, fires, pipe breaks, sewer backups and leaks in residential /commercial buildings. We are hiring individuals to perform our emergency services both individually and as team leaders.

Skills and Duties

  • Personal integrity, high energy level, and a commitment to succeed — doing whatever it takes to build the company and its reputation in our community
  • A commitment to exceptional quality
  • Valid driver's license with an insurable driving record
  • Established address and home phone number
  • Reliable transportation to and from work 24 hrs. a day
  • A non-existent criminal background check and a clean drug/alcohol test
  • Be bondable with no criminal convictions
  • Ability to work after hours and weekends as emergencies arise (shift rotation utilized)
  • Ability to safely lift at least 136+ lbs
  • Ability to speak/write English and communicate effectively
  • Ability to work in non-climate controlled environments as needed
  • Clean-shaven, no facial jewelry, proper management of visible tattoos, and a non-smoker preferred
  • Ability to supervise others and deal with customer conflicts/issues

Qualifications & Requirements

  • Support the goal of 1st Call Disaster Services in providing exceptional service and quality work — no exceptions
  • Perform fire, water & mold mitigation for residential/commercial properties and general disaster clean-up
  • Immediately respond during and after business hours and weekends for emergency calls (weekly rotation)
  • Ensure that all equipment, supplies, vehicles, and products entrusted to your care are carefully handled and maintained, and in proper working order at all times
  • Develop skills (training provided) and maintain efficient production practices
  • Complete required paperwork, customer follow-up, and system monitoring
  • Represent our company in a manner that enhances our image to the client AND the customer

Job Description

1st Call Disaster Services is a water and fire mitigation company that loves to "make wrong things right." We are looking for a person who loves to find opportunities by searching in unconventional places. If you enjoy uncovering opportunities in interesting places and if you enjoy sales – we've got a great opportunity for you! We need you to monitor emergency services (and any other places you can come up with) – and pursue business opportunities for our company – while helping people in distress.

We make wrong things right. We help people in the midst of great need and incredible stress. Their house has burned. Their house has flooded. Their lives are shattered. WE help them – and we're VERY good at it.

Skills and Duties

We want YOU to connect the immediacy of client disaster needs to our client services. Find the people in distress – and connect them with us.

Qualifications & Requirements

  • A person who loves to discover and explore new opportunities and relationships.
  • A person who actually likes making good business happen – when everyone is happy.
  • A person who enjoys helping others and building bridges.
  • A person who likes to stay busy moves quickly but who knows when to linger when it matters.

Job Description

Before responding to this opportunity please understand that the applicant will be required to relocate to Northern Kentucky or within a 30-minute driving distance.

1st Call Disaster Services provides emergency disaster mitigation and cleaning services with an emphasis on maintaining the highest ethical and quality standards in the industry. Our staff is committed to serving the needs of our customers 24/7/365. We are an established, growing company with locations in Cincinnati, OH and Florence, KY looking to expand our teams.

We perform mitigation and clean up from such events as flooding, fires, pipe breaks, sewer backups and leaks in residential /commercial buildings. We are hiring individuals to perform our emergency services both individually and as team leaders.

Skills and Duties

  • Personal integrity, high energy level, and a commitment to succeed — doing whatever it takes to build the company and its reputation in our community
  • A commitment to exceptional quality
  • Valid driver's license with an insurable driving record
  • Established address and home phone number
  • Reliable transportation to and from work 24 hrs. a day
  • A non-existent criminal background check and a clean drug/alcohol test
  • Be bondable with no criminal convictions
  • Ability to work after hours and weekends as emergencies arise (shift rotation utilized)
  • Ability to safely lift at least 136+ lbs
  • Ability to speak/write English and communicate effectively
  • Ability to work in non-climate controlled environments as needed
  • Clean-shaven, no facial jewelry, proper management of visible tattoos, and a non-smoker preferred
  • Ability to supervise others and deal with customer conflicts/issues

Qualifications & Requirements

  • Support the goal of 1st Call Disaster Services in providing exceptional service and quality work — no exceptions
  • Perform fire, water & mold mitigation for residential/commercial properties and general disaster clean-up
  • Immediately respond during and after business hours and weekends for emergency calls (weekly rotation)
  • Ensure that all equipment, supplies, vehicles, and products entrusted to your care are carefully handled and maintained, and in proper working order at all times
  • Develop skills (training provided) and maintain efficient production practices
  • Complete required paperwork, customer follow-up, and system monitoring
  • Represent our company in a manner that enhances our image to the client AND the customer

Job Description

Before responding to this opportunity please understand that the applicant will be required to relocate to Northern Kentucky or within a 30-minute driving distance.

1st Call Disaster Services provides emergency disaster mitigation and cleaning services with an emphasis on maintaining the highest ethical and quality standards in the industry. Our staff is committed to serving the needs of our customers 24/7/365. We are an established, growing company with locations in Cincinnati, OH and Florence, KY looking to expand our teams.

We perform mitigation and clean up from such events as flooding, fires, pipe breaks, sewer backups and leaks in residential /commercial buildings. We are hiring individuals to perform our emergency services both individually and as team leaders.

Skills and Duties

  • Personal integrity, high energy level, and a commitment to succeed — doing whatever it takes to build the company and its reputation in our community
  • A commitment to exceptional quality
  • Valid driver's license with an insurable driving record
  • Established address and home phone number
  • Reliable transportation to and from work 24 hrs. a day
  • A non-existent criminal background check and a clean drug/alcohol test
  • Be bondable with no criminal convictions
  • Ability to work after hours and weekends as emergencies arise (shift rotation utilized)
  • Ability to safely lift at least 136+ lbs
  • Ability to speak/write English and communicate effectively
  • Ability to work in non-climate controlled environments as needed
  • Clean-shaven, no facial jewelry, proper management of visible tattoos, and a non-smoker preferred
  • Ability to supervise others and deal with customer conflicts/issues

Qualifications & Requirements

  • Support the goal of 1st Call Disaster Services in providing exceptional service and quality work — no exceptions
  • Perform fire, water & mold mitigation for residential/commercial properties and general disaster clean-up
  • Immediately respond during and after business hours and weekends for emergency calls (weekly rotation)
  • Ensure that all equipment, supplies, vehicles, and products entrusted to your care are carefully handled and maintained, and in proper working order at all times
  • Develop skills (training provided) and maintain efficient production practices
  • Complete required paperwork, customer follow-up, and system monitoring
  • Represent our company in a manner that enhances our image to the client AND the customer

Job Description

Our vision at 1st Call Disaster Services is to become the most profitable, best-in-class disaster recovery firm in the region – improving the world through our unique services and core values. This high-profile position will help move us toward that vision. 1st Call Disaster Services continues to innovate and grow – finding new and better ways to serve clients while continuously looking for market opportunities. We move towards that vision by executing our mission daily – our commitment is to help people regain their sense of security while rebuilding their surroundings. We are licensed and insured, specializing in all areas of property damage mitigation/restoration, and we promise to do whatever it takes to help our clients get their lives back in order – as quickly as possible!

Skills and Duties

  • Oral/Written  – Must have an ability to communicate effectively with others at every level, internally and externally, to convey information effectively and with respect to all.
  • Analytic Abilities  – Must be able to demonstrate creative problem-solving at a tactical and strategic level.
  • Flexibility  – Must be able to acknowledge and respect other points of view and courses of action – and move accordingly.
  • Relationship Builder  – Must be a demonstrated team player who knows how to build and maintain relationships at every level.

Qualifications & Requirements

  • Extensive, successful sales and sales management track record.
  • Extensive relevant selling of services.