A fire can strike at any time, creating smoke, odor, and soot accumulation that can quickly render homes and businesses uninhabitable. We know how devastating fires can be. Our project team leaders are ready to respond and are fully certified to treat the effects of smoke, heat, and residue caused by fire.
Begin the mitigation process as soon as possible! 1st Call Disaster Services can prevent further damage and quickly return your property to a pre-loss condition. Thanks to our state-of-the-art cleaning processes and restoration solutions, we're often able to save property that would otherwise require replacement. This benefit ensures top-notch service while keeping inconveniences to a minimum.
When you've experienced fire or smoke damage cleanup to your home or business, rely on our 24-hour response, proven techniques, and one-year warranties. Make 1st Call your first and best choice for providing competent, genuine, and professional mitigation and smoke & fire damage restoration services. Call today!
Contact your local disaster relief service like the American Red Cross. They will help you find food, clothing, medicine, and a place to stay.
If you have insurance, contact your insurance company. If you are not insured, try contacting community groups for aid and assistance.
Check with the fire department to make sure your home is safe to enter. Be very careful when you go inside. Floors and walls may not be as safe as they look.
Contact your landlord or mortgage company to report the fire.
Try to find valuable documents and records.
If you leave your home, call the local police department to let them know the site will be vacant.
Begin saving receipts for any money you spend related to the fire loss. The receipts may be needed later by the insurance company to prove any losses claimed on your income tax.
Check with an accountant or the IRS about special benefits for people recovering from fire loss.
It's never a quick fix, though we've gathered together a multi-discipline team of contractors and technicians to work in tandem to complete the work as soon as possible. From structural repairs to sand/soda-blasting to odor removal to contents cleaning, our fire damage restoration crew begins as soon as the project scope is determined. We don't stop until the job is done and both you and the insurance company are satisfied with the results.
Most often, yes. You'll need to check your specific policy for the full scope of coverage, but in general, if a flame caused the damage, it's covered. Your best bet is to hire a professional restoration company, like 1st Call Disaster Services, to help you through the claims process. We know how to avoid some common missteps to make sure the entire loss is documented and covered. Many homeowners and insurance companies forget, for instance, to consider that your HVAC system will need to be cleaned of soot, and, since fires are extinguished using water, many areas of your home may need to be restored due to water damage even if they weren't directly affected by the fire.
Depending on the extent or location of the fire damage, some homeowners can move back in a few days or longer. The fire department will usually turn off electricity and gas to the property right away. Neither the gas nor the electricity will be restored until a building inspector says that it's safe to turn those utilities back on. If you experienced significant smoke damage and the home's occupants include elderly persons, young children, or those with chronic health conditions, you may be wise to stay until the smoke cleanup is complete. Contracting with a company experienced in fire damage restoration, like 1st Call Disaster Services, can often get you back home sooner because they'll have the resources to hire and manage the many tradespeople who will need to work together to make the home liveable again.
DIY soot removal is not recommended. Commercially available products can actually cause permanent damage to surfaces. Soot itself is primarily oil-based, but that residue also contains toxic, possibly biohazard contaminants.
Nearly all accidental fires are covered by a standard homeowner's insurance policy, including smoke/soot cleanup. Check for a policy section called "dwelling coverage." It provides coverage that ensures that you can dwell, or live, in the home. Smoke damage creates an uninhabitable living environment, and the cleanup and restoration required to make it livable again should be covered.
1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.
We serve a two-hour circle around downtown Cincinnati!